An update for Q3 2020 from our CEO, Terry Dillon.
With the onset of spring and virus numbers continuing to stabilise in Victoria, I’m feeling quietly optimistic that life will slowly return to some semblance of normal before the end of the year.
Many of our offices across the country are starting to reopen as we take the first steps towards a gradual return to the office. We will continue to monitor and assess the situation closely over the coming weeks and months and look forward to welcoming you back into our offices if you prefer face-to-face meetings with your adviser. For those who have embraced and enjoyed the convenience of video conferencing, Zoom will continue to be an option for meetings in the future.
You may have read in the news that our parent company IOOF has agreed to purchase MLC, a significant milestone in the company’s history and one that will position IOOF as Australia’s largest dedicated wealth management organisation. Although we have always operated as a standalone firm within IOOF, we anticipate this acquisition will bring benefits through scale for our business and clients.
This will help us to deliver innovative wealth solutions more cost effectively. For instance, a current focus for us is ensuring all our clients’ investments are administered through modern platforms offering competitive pricing. You’ll hear more about these planned platform migrations from your adviser over the coming months, including any cost savings that apply.
In other exciting news, over the coming weeks we’re launching our new Shadforth website and brand identity. The website will provide an improved user experience and a new look that reflects the Shadforth brand and culture.
Lastly, I’d like to acknowledge those of you who recently took the time to complete our client engagement and satisfaction survey. Considering the current operating climate and the challenges it has bought to us all, I was heartened to read so many positive comments as to the way your adviser has served you over the past year and particularly the last six months.
I hope you enjoy this edition of the Edge. As always, if you have any comments regarding our services please contact your financial adviser or me at firstname.lastname@example.org.